![]() If you're having trouble with a non-Apple product outside of Apple's 15 day return policy, please contact the manufacturer directly. If AppleCare Technical Support cannot resolve your issue, contact Apple Store Customer Service at 1-80 for a return. If you're having trouble with your new Apple product, please visit online Product Support or contact AppleCare Technical Support before attempting a return. to 8:00 p.m., or Saturday - Sunday from 7:00 a.m. If you do not have an Apple ID, or the item you've received is incorrect or damaged, contact Apple Store Customer Service at 1-80.Īpple Store Customer Service representatives are available Monday - Friday from 5:00 a.m. Note: If you are returning an iPhone, refer to the iPhone Help page for details. Once we receive the item(s), we will issue a refund and send you a Return Receipt confirmation email. We recommend using the original packaging if you are returning a computer. If you have multiple items to return, you may pack them in a single box with the packing slip. Affix the address label to the outside of your return box. Once you have verified your return details, click the Print Now button to print your address label and packing slip. ![]() Next, verify the return item(s) and the return address on your address label. On the next page, select the item(s) you would like to return and click the Continue button. Locate the item you want to return and click the Return Items link. To return your item(s) to Apple, sign in to online Order Status (Opens in a new window) with your Apple ID and password.Īfter you sign in, click the Edit Orders button to view your most recent order.
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